Website information
This website provides general information about services, typical scope, pricing guidance, and service areas. It is not a binding estimate, guarantee of availability, appointment confirmation, or promise that a particular job can be performed.
Requests, estimates, and appointments
The website request builder opens a draft in your own text or email app. It does not submit a form, book an appointment, or start work. We receive a request only after you choose to send it. Appointments, arrival windows, work scope, and pricing are confirmed directly.
Pricing shown on the website is guidance only and applies only where the described conditions and scope match the job. Access, materials, system condition, additional work, and conditions discovered on site can change the final scope or price. Any binding service terms are provided with the applicable estimate, authorization, invoice, or other direct agreement.
Customer information and access
You are responsible for providing accurate request information and safe, lawful access to the work area. Photos and descriptions help with preparation but do not replace an on-site assessment when one is needed.
Urgent and dangerous conditions
This website and its messaging options are not emergency-dispatch services. If there is fire, gas odor, flooding near electricity, risk of injury, or another immediate danger, leave the area when appropriate and contact 911, the utility, or the proper emergency authority. Response times are confirmed directly and are not guaranteed by the website.
Text messages
Text-message use is optional and governed by our SMS Terms. You may call or email instead. Our handling of personal and mobile information is described in the Privacy Policy.
Lead platforms and assisted communications
If you contact us through a third-party lead platform, your request and our replies remain subject to that platform's terms and privacy practices. Where the platform authorizes a connection, software may help receive the request, organize its details, check for duplicates, prepare a response, or record the result.
Assisted communications do not guarantee availability, a particular response time, an appointment, or acceptance of a job. G.I. Bruno remains responsible for its customer communications and may pause automation or move a conversation to direct human handling.
Lead platforms and assisted communications
If you contact us through a third-party lead platform, your request and our replies remain subject to that platform's terms and privacy practices. Where the platform authorizes a connection, software may help receive the request, organize its details, check for duplicates, prepare a response, or record the result.
Assisted communications do not guarantee availability, a particular response time, an appointment, or acceptance of a job. G.I. Bruno remains responsible for its customer communications and may pause automation or move a conversation to direct human handling.
Acceptable use and website content
Do not misuse the website, attempt unauthorized access, interfere with its operation, or use it to send unlawful or abusive content. Website text, branding, design, and original materials may not be copied or commercially reused without permission, except as allowed by law.
Third-party services and availability
The website and customer-care workflow may rely on third-party hosting, maps, communications, scheduling, or lead platforms. Their services and terms are separate. We may update, suspend, or remove website or integration features, and we do not guarantee uninterrupted access.
Disclaimers and responsibility
To the extent permitted by applicable law, the website is provided as available, without warranties about uninterrupted access or the completeness of general website information. G.I Bruno Productions, INC is not responsible for indirect or consequential loss arising solely from use of, or inability to use, the website. These terms do not waive rights or remedies that cannot legally be waived.
Changes and contact
We may update these terms when the website or services change. The effective date above identifies the current version. Questions may be sent to service@gibrunoservice.com or raised by calling (516) 774-4811.